August 2016

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Bill Ackman’s Bet on Chipotle Will Pit Company-Owned Versus Franchising

Pershing Square Capital’s Bill Ackman announced a $1.2 billion wager on the beleaguered Chipotle Mexican Grill (CMG) restaurant chain.


2016: The Year of the Chatbot

Chatbots are now taking orders for restaurant brands large and small.


More Evidence of Higher Online Checks From Toast POS Data

Restaurant consumers are ready to order online, and they’re happy to order more from the comfort of their screens.


At Restaurants Big and Small, Standards Are Key

Compliance isn't just for franchises; every restaurant group should create a collection of standards to get the entire staff on the same page.


Should Restaurant Investors Monitor Social Media?

Restaurant brands like to talk about their social media prowess on investor calls and in quarterly reports. But in general, it’s glossed over by analysts.


GPS Hospitality: Happy Journey to a Billion

GPS Hospitality sets big goals, aiming for $1 billion in sales by 2022.